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FREQUENTLY
ASKED
QUESTIONS

Questions? Find your answers here.

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Find the most frequently asked questions on the Lourionsled LED products and LED technology here for your convenience. Do you have special questions? Contact our support team directly.


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How long is the standard warranty ?

Our standard warranty is 3 years. 5 years warranty can be offered with a little bit higher price.


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Does Lourions accept other payment terms besides T/T?

Yes, we also accept LC, paypal, western union, etc.



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What control system does Lourions usually use?

Our standard control system is Novastar, we can also use other control systems if required.



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What LEDs and IC does Lourions use?

Our standard LEDs are as follows: Indoor SMD0808/1010: Nationstar Indoor SMD1515/2121: Kinglight Outdoor 1921/3535: Nationstar Our standard IC : MBI5124/5153/5252 Other brands can be used as well if required.

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Does Lourions have distributors in the other countries outside China?

Yes, we have 2 distributors in Europe and 1 distributor in Dubai.



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provide aftersales service for the clients?

1)First of all, we will provide free spare parts, about 5%. 2)During the warranty, if there are any problems with our products, all parts. 3)the clients can send the broken parts back, we will repair …..